FREQUENTLYASKED QUESTIONS:
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What is your typical turnaround time?
Normal production time is approx. 3 weeks from receipt of order with approved artwork. You will be given a delivery time table when your order is confirmed and your artwork is approved by HPI Emblem's factory. A 25% charge will be applied on all rush orders.
- Do you charge artwork fees?
- What are acceptable formats for submitting artwork?
- What is your change/cancellation policy?
- Which colors can I choose from?
- What is your typical turnaround time?
- Can I submit orders online?
- What is your policy for overruns or underruns?/ What happens in case of overruns or underruns?
- Which forms of payment do you accept?
- How is pricing determined?/ What is your pricing policy?
- What is your privacy policy?
- What is your return policy?
- How much do embroidered patch samples cost?
- What shipping method do you use?
- What do I need to know about trademarks and copyrights?
