FREQUENTLYASKED QUESTIONS:
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Do you charge artwork fees?
There is no artwork charge if submitted artwork is camera-ready art with minimal design changes needed. If you require the services of our Art Department, we charge $35 for simple designs (simple changes to existing logo/text) and $70 for complex designs (more complex changes requiring design layout). Please email artdept@hpiemblem.com for artwork quotes.
- Do you charge artwork fees?
- What are acceptable formats for submitting artwork?
- What is your change/cancellation policy?
- Which colors can I choose from?
- What is your typical turnaround time?
- Can I submit orders online?
- What is your policy for overruns or underruns?/ What happens in case of overruns or underruns?
- Which forms of payment do you accept?
- How is pricing determined?/ What is your pricing policy?
- What is your privacy policy?
- What is your return policy?
- How much do embroidered patch samples cost?
- What shipping method do you use?
- What do I need to know about trademarks and copyrights?





